I have no problem with service appointment. Very professional staff.

I had a service appointment scheduled for 8, which I arrived approximately, 15 min late. Upon arrival, I immediately checked in and provided all the information necessary to have my car serviced (oil change). After 2hrs, I inquired how much longer as I was getting anxious to leave for other commitments I had. I was advised they were nearly done and if I wanted to have my car washed it would take another 30-40 minutes because it was done by hand. After waiting 2hrs I thought, I might as well have it done. I didn't leave the dealership until 11:30am. I thought this was a very long time to wait for a basic oil change? Not sure I will come back for something this simple. I would understand waiting if I didn't have an appointment but I did, which shouldn't have taken more than 1 1/2 hours.

Fast oil change and tire rotation

Service was quick and they offered to pick me up and drop me off instead of waiting at the dealership

Very happy, did everything i asked and actually did it in the time they said they would. It was my first time using them and i will be coming back.

did whatever they could to help me

Service department was responsive, courteous and helpful. My truck is running great! Thank you to Luis who did a great job!

quickly corrected an issue

730 Appt. Rep was friendly. Got car in around 8. Did oil change and checkup. Advised battery low, so charged battery. Was out by 930

Still disappointed with NO CHIPS, I traded in my last lease early and didn’t know that CHIPS were missing until after the lease notified by On-Star, when registering for service.